Online Counseling has made attending sessions quicker and easier than ever before! No need to carve out extra time for travel and arriving early for paperwork, you can log on to a secure portal and instantly be connected with your therapist.

All of our licensed therapists use a secure platform for your sessions, making your appointment not only quick and easy but also secure and confidential.

You will be provided with the link and directions on how to log on for your appointment. We encourage you to log on and experiment before your scheduled appointment so that you are comfortable with the platform you will be using. You can even run a test to make sure your equipment is working correctly. All of this will help your session to go as smoothly as possible.

What is Online Counseling Like?

You may be wondering if seeing a therapist online is as beneficial as seeing one in person. The answer is yes, and for many people they find it even more helpful than face to face counseling. There are many benefits to online counseling such as being able to have your session from the comfort of your own home, no travel time, flexibility in scheduling to name a few. The more comfortable you are, the more you can open up and use therapy to its fullest.

How can I Complete Paperwork for my Appointment?

Completing the necessary paperwork for your appointment is quick and easy. All paperwork is completed electronically through a secure, easy to use online portal. It can even be completed from your phone!

Paperwork will be sent to you by our wonderful Scheduling Team and can also be accessed under the Current Clients Forms tab on our website, carolinacounselingservices.com.

You will be asked to ensure documents are completed 24 hours prior to your scheduled session, to ensure that your new therapist has all the information they need to serve you as best as possible.

How Can I Make the Most Out of My Online Sessions?

Choose a secure, quiet and comfortable location for your session. The beauty of online sessions is that you can be anywhere in the State, your home, your car, your office etc. As long as you have privacy and feel that you can speak freely you have found a good spot. It is important to have a reliable internet connection for your session as well, minimizing interruptions due to technology issues is essential.

As we mentioned before, the more comfortable you are the more beneficial your sessions can be. Low lighting can be relaxing, but be sure you have enough light to be seen by your therapist. Body language is an important part of communication, you want to have a clear picture on both ends.

Why CCS?

Therapy works best when you are with a therapist who is a good fit for you. No two people are the same. You will not have to stay with a therapist who is not the right fit for you. If after the session, you and/or the therapist don’t think that you might be a good fit for each other, he/she may suggest another qualified counselor at CCS who might be a better fit based on the evaluation. Another possibility is for him/her to make a referral to some other suitable place that would better address your needs.

At Carolina Counseling Services, we are always looking to make sure that we are the right fit for whatever you need. It is important to us that you get what you come here for. Moreover, at Carolina Counseling Services – Fayetteville, NC, all contracted therapists are client focused because your wellness is our top priority.

We understand how stressful your first visit to a counselor/therapist may be. Our goal is to provide you with all the guidance and information you need to help you feel as informed and comfortable as possible.

We hope this brief introduction of what to expect has helped ease your mind! We are looking forward to seeing you soon!