Online Counseling

Online Counseling FAQ

  • Does insurance pay for online counseling?

Yes, many insurers now offer coverage for online counseling. Specifically, Blue Cross and Blue Shield of North Carolina Plans and Blue Cross and Blue Shield Federal Employee Program cover online therapy. Tricare offers this coverage now and into the future. Medicare also offers coverage.  These specifications are subject to change, however by contacting Carolina Counseling Services, your questions can be answered, and you can be helped in finding the right solution for you.

  • Can online therapy work?

Yes, online counseling is an effective way to treat emotional disorders from the comfort of your own home with your phone or computer via video technology. The same regulations and licensing are required to conduct professional therapy sessions as are conventional in-person counseling. Many report it to be easier and more convenient. For some, the idea sounds a bit different, but once they engage with their counselor online, they realize its benefits.

  • What is online therapy like?

Online therapy is another way to meet with a licensed counselor without having to visit an actual location. The counseling can be done through a video call on the client’s device of choice. Many people say they prefer the comfort and convenience. Others feel they can open up more freely. Some like to use a combination of both methods. The important thing is that online therapy is conducted with the same care and professionalism as in-person office visits.

  • What is the difference between online therapy and in-person therapy?

The main difference between online and in-person counseling is in the former you do not have to leave home and are counseled online through video; the latter method is an actual office visit. It is important to note that online counseling sessions must adhere to the same high standards as an in-person session by a licensed professional. There are those that prefer online counseling and those that warm to it more gradually. There are more similarities than differences, the biggest one being the use of technology.