Carolina Counseling Services - New Patients
How Do I Set Up my FIRST Appointment?
- Call: (910) 485-6336 (Fastest way to schedule)
- Text: (910) 308-3291 (Reply will be via phone)
- Email: Click to send email (You must include your phone number, because replies will only be made by telephone to ensure security/privacy)
- Call or Text for your New Patient Appointment Anytime!
- Appointment scheduling for NEW clients: Mon-Fri 8:30am-5:15pm
- New client appts may be scheduled when therapists have openings, which may include daytime, evenings and weekends.
- Established/Standing Appointments are made directly with your therapist!
- Some Therapists schedule appointments Mon-Fri 8am-8pm and Saturdays (if requested)
- Referrals: MOST beneficiaries do NOT need a Referral!
- 1310 Raeford Rd Suite 2 Fayetteville, NC 28305
ADMINISTRATIVE OFFICE FOR NEW CLIENT REGISTRATION:
(For your First Appointment, come to this location unless otherwise directed)
Our Mailing Address:
PO BOX 9909 Fayetteville, NC 28311
What to Expect on Your First Therapy Appointment
Click here for Forms
The first thing that you’ll notice when you come to our homey offices is that there are no signs or anything around the buildings indicating that you are about to see a counselor or a therapist. With Carolina Counseling Services, we make sure that there are no prominent signs that say anything to indicate your reason for entering. * Only the Southern Pines office has a small sign next to the door indicating that we are upstairs.
It is Like Coming Home
Our buildings are very clean and comfortable. If you are not aware it is a therapy/counseling center, you would think they are just office buildings undertaking some other kind of business. No one would know that you’re actually participating in counseling.
All of our offices are very homey, warm and we have more like living room furniture rather than office furniture. The music is very calming and tranquil. The atmosphere is very relaxing. We have sound machines that cover any noise coming out of any office. It’s very private; you won’t be able to hear what other people are saying no matter where you’re sitting in our offices.
At the Fayetteville office, when you walk in the reception door, you’ll be warmly welcomed by our friendly receptionist who will guide you through some basic paperwork. After completing the paperwork in the main office in Fayetteville, you will be asked for an insurance and ID card, which will be photocopied. Then, you will be taken to the waiting room of the therapist you are going to see.
If you are going to our Southern Pines location or any other location, not in our main offices in Fayetteville, you’ll probably be met with some paperwork in the waiting area on a clipboard. You can easily fill this out as you wait for your first appointment. You will be handing your insurance card and id card to the therapist to make copies after she comes out and greets you.
Meeting Your Therapist
When it is time to meet with your therapist, your therapist will come to the waiting area, shake your hand and walk you back into his/her office. All the contracted therapists of the Carolina Counseling Services are very professional and friendly and will make you feel at ease right away. The therapist will have some questions for you on the first visit to get enough information to make an evaluation of how they might help you.
The CCS Advantage
You will not have to stay with a therapist who is not the right fit for you. If after the session, you and/or the therapist don’t think that you might be a good fit for each other, he/she may suggest another qualified counselor at CCS who might be a better fit based on the evaluation. Another possibility is for him/her to make a referral to some other suitable place that would better address your needs.
At Carolina Counseling Services, we are always looking to make sure that we are the right fit for whatever you need. It’s important to us that you get what you come here for. Moreover, at Carolina Counseling Services, all contracted therapists are client focused because your wellness is our top priority.
We hope this brief introduction of what to expect has helped ease your mind! We are looking forward to seeing you soon!
We understand how stressful it may be for your first visit to a counselor/therapist. Our goal is to provide you with the guidance, information and the required information so you will feel informed and comfortable.
We can Help! Call NOW!
Confidential / Private Sessions
Carolina Counseling Services contracts independently with Licensed professional counselors/therapists/psychologists who provide a friendly, relaxed atmosphere to everyone. Carolina Counseling Services independently contracted therapists assist individuals, couples, families, and children with counseling services that will help put your life back on track. Working with both non military and military is a joy and the therapist you choose will be happy to assist you whether you are a "civilian", or if you are a dependent or retiree.
Counseling and Therapy are often used interchangeably in our English language. The same is true for Counselor and Therapist. It really doesn't matter which word you use. When you need help, it is best to talk to someone who is not only objective, but who has had lots of experience helping others who have been in similar situations as yourself. A friendly Counselor or Therapist who is trained, licensed and experienced is the one who can assist the most. You don't have to figure it out alone. All independently contracted therapists are licensed, friendly professionals. Call to schedule your appt now!
Evening and Weekend Appts Available with specific independently contracted therapists
Evening and Weekend appointments: We have independently contracted therapists available for appointments from 8am to 8pm Monday through Friday. Some therapists have Saturday appointments available if requested.
Serving Areas: Carolina Counseling Services
Counties: Cumberland, Hoke, Bladen, Sampson, and Robeson Counties, NC
Areas: Fayetteville NC, Ft Bragg NC, Pope Field NC, Hope Mills NC, Raeford NC, Rockfish NC, Silver City NC, Cedar Creek NC, Bowmore NC, Autryville NC, Parkton NC, Dundarrach NC, Broadway NC, Lumber Bridge NC, Rex NC, Eastover NC, Stedman NC
Military Community areas: Ardennes NC Bataan NC, Casablanca NC, Anzio Acre, NC, Corregidor NC, Bougainville NC, Hammond Hills NC, Nijimegen NC, Cherbourg NC, Normandy NC, Bastogne NC, Pope NC, Ste Mere Eglise NC,
Zip Codes: 28301, 28302, 28303, 28304, 28305, 28306, 28307, 28309, 28312, 28314