Carolina Counseling Services - Medicaid
How Do I Set Up my FIRST Appointment?
- Call: (910) 485-6336 (Fastest way to schedule)
- Text: (910) 308-3291 (Reply will be via phone)
- Email: Verna@CCS.Hush.com (You must include your phone number, because replies will only be made by telephone to ensure security/privacy)
- Call or Text for your New Patient Appointment Anytime!
- Appointment scheduling for NEW clients: Mon-Fri 9am-4pm
- Established/Standing Appointments are made directly with your therapist!
- Some Therapists schedule appointments Mon-Fri 8am-8pm and Saturdays (if requested)
- Referrals: MOST beneficiaries do NOT need a Referral!
ADMIN OFFICE FOR NEW CLIENT REGISTRATION:
- (For your First Appointment, come to this location)
- 1310 Raeford Road, Suite 2
- Fayetteville, NC 28305
Medicaid: Alliance and NC Health Choice
No other social health care program covers more Americans than Medicaid. There have been a lot of changes in Medicaid behavioral health over the last several years in NC and there are continual changes in the administering of the program. We are always focused on keeping up with the latest changes so that we can be of most help to you, the beneficiary.
NC Medicaid Accountable Care Organizations
Carolina Counseling Services is happy to inform our wide range of clientele that we have stayed current with these changes. As a recognized therapy practice for various emotional and behavioral issues, Carolina Counseling Services is eligible to provide relevant counseling services entitled to Medicaid reimbursement.
Currently, NC Medicaid is broken up into area Accountable Care Organizations (with the exception of NC Health Choice, which is a Medicaid program, but not based on where your residence is.)
Please note following:
- Alliance Behavioral Health covers eligible Medicaid recipients in Cumberland County.
- NC Health Choice has different eligibility criteria and is for children only.
If you have any of these, we are able to help!
Making it Easy for You
Sometimes it takes one document to become a barrier to getting professional help. The referral system can be a cumbersome process for patients to bother themselves with. At Carolina Counseling Services, we would like a DR Referral to be the least of your concerns when you request an appointment. However, we must comply with Medicaid rules which include:
The following do NOT need a DR referral to get counseling:
- Adult Medicaid: If you are an adult (22 years and older) and you have Medicaid (Alliance), you are not required by the state of NC to have a DR referral. Just call us and schedule your appointment!
- If you are 21 and younger (Alliance or NC Health Choice) you MUST have a Doctor's referral before a first appointment can be scheduled. This is a NC state Medicaid policy that must be complied with.
The following MUST HAVE a DR Referral for Counseling
You can call your Doctor's office and ask if a referral can be made. If you (or your child) has seen the Doctor recently, the medical record detailing the concerns, symptoms, etc. can be justified as a referral. The Doctor’s office staff only needs to send the referral by fax on the same day of your call.
However, if the Doctor has not seen the client (patient) in a while, a visit has to be scheduled to discuss the condition. Please don't see this as a bad thing. It is part of the doctor’s diligence to make sure the symptoms are not due to some medical issues that need to be addressed.
If you have to go to the office for the appointment, feel free to print the form below to take to the doctor so a referral can be sent thru fax easily. There is a good chance that your Doctor's office is already familiar with Carolina Counseling Services and already makes referrals here. If not, now is a good time to share the news!
Once we get the faxed referral from the Doctor’s office, we immediately call you and set up the appointment. That is all there is!
Please call us if you have ANY questions about this. It is our pleasure to help!
We look forward to working with you!
Confidential / Private Sessions
Carolina Counseling Services contracts with Licensed professional counselors/therapists that can continue to provide a friendly, relaxed and safe atmosphere to everyone. Carolina Counseling Services assists individuals, couples, families, and children with counseling services that will help put your life back on track. We love to work with the military and are happy to assist active duty dependents and retired military and their families.
Counseling and Therapy are often used interchangeably in our English language. The same is true for Counselor and Therapist. For us, it really doesn't matter which word you use. When you need help, it is best to talk to someone who is not only objective, but who has had lots of experience helping others who have been in similar situations as yourself. We believe that a friendly Counselor or Therapist who is trained, licensed andexperienced is the one who can assist the most. You don't have to figure it out alone. We can help. All of our therapists are licensed, friendly professionals.
If we can't help you, we will be happy to refer you to someone who can. We look forward to assisting you!!!.
Evening and Weekend Appts Available with specific therapists
Evening and Weekend appointments: We have therapists available for appointments from 8am to 8pm Monday through Friday. Some therapists have Saturday appointments available if requested.
Serving Areas: Carolina Counseling Services
Counties: Cumberland, Hoke, Harnett, Lee, Bladen, Sampson, Moore, Montgomery and Robeson Counties, NC
Areas: Southern Pines, Aberdeen, Pinehurst, Pinebluff, Eastwood, Whispering Pines, Skyline, Lakeview, Roseland, Ashley Heights, Five Points, Foxfire, Narrow Ridge, Wind Blow, Seven Lakes, Zion Grove, Carthage, Vass, Cameron, Campbells, Ashmont, Carthage, Fayetteville, Ft Bragg, Pope AAF, Hope Mills, Raeford, Spring Lake, Dunn, Lillington, Spout Springs, Pine Bluff, Robbins, Taylor town, West End, Lillington, Angier, Ashley Heights, Raeford, Rockfish, Sliver City, Bowmore Dundarrach, Broadway, Sanford, Lemon Springs, Tramway, Troy, Biscoe, Star, Eastover, Stedman and Wade, NC